COVID-19 Update as of July 27, 2021: ToCA is open but with limited appointment availability. If you are new to the clinic or have not been to the clinic in more than 6 weeks, we need to book an online/phone consultation before seeing you in person. Please email us to set this up. We look forward to seeing you soon!

Toronto
Community
Acupuncture

BOOK ONLINE

what is community acupuncture?

Community Acupuncture is a social-business model that aims to increase patient access to acupuncture by offering treatments in a comfortable group setting. Our affordable sliding-scale allows people to receive treatment at the dosage (or frequency) needed to get good results. We are part of a growing movement of community acupuncture clinics located all over the world. We're members of POCA, a cooperative founded to grow sustainable, affordable healthcare that really works.

Community Acupuncture
in the time of covid-19

We know that many are sorely in need of care. Most of us have faced unprecedented change and challenge, in our own ways. Whether on the front lines; facing financial instability; cut off from regular supports; juggling childcare with working from home; shifting much of life online; feeling isolated; feeling cramped... it's been a steep learning curve.

ToCA is no exception. In some ways, we'll operate very differently going forward. In others, we are already ideally suited to how we need to work: minimal talking, streamlined and simple acupuncture treatments in a place of peace and quiet. Some changes are challenging, some are exciting. 

Key changes at ToCA include:

  • fewer bookings per hour to allow for physical distancing
  • reduced number of stations, spread at least 3m apart with hepa air filters in between each  
  • no walk-ins and specific arrival & departure times
  • mandatory pre-screening and assessments by video or phone
  • well-fitted 3-ply masks required to be worn at all times
  • increased time spent disinfecting the clinic
  • separate doors to enter and exit through to avoid congestion in the front desk area
  • online services for those who can't or prefer not to come in for acupuncture
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How It Works

things to know & what to expect  

01

preliminary online meeting


We will connect by video or phone before seeing you in person so that we can minimize speaking and reduce your time spent in the clinic. Please email us to set this up.

During this consultation:

  • you can give us a detailed description of your symptoms (what they feel like, where they are)
  • we will go over the changes in the clinic and our new policies in case you have any questions
  • we will set up a treatment plan and you will be able to book subsequent in-clinic acupuncture visits

Whenever we haven't seen a patient for 6 weeks or more, we will require an online check-in to restart acupuncture visits.

You will have access to the calendar to book acupuncture or virtual support sessions after this initial meeting.

Selectors with Classes and IDs

02

Before your appointment


  1. Fill out a health history form. The booking system will prompt you to fill out a form if it is your first time, or if you haven't been to the clinic for a while. 
  2. Email us a picture of your tongue. At the bottom of your booking confirmation/reminder email, look for the link to an instructional video that tells you how to take good pictures of your tongue. Please send pictures by email. We prefer a set of these before each appointment, and it is immensely helpful to have it several hours beforehand.
  3. Fill out the online COVID-19 survey (for in-clinic visits). A link to a checklist will be sent by email the day before your appointment. Please fill this out and submit it as soon as you can. We will do a verbal check when you enter the clinic but please let us know as soon as you or a close contact are feeling unwell.
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03

when you arrive


Please arrive 5 minutes early. The door to the building is open but the door to the clinic will be locked. Sanitize your hands at the hands-free dispenser and put your mask on before entering.

There are bins on the cubbie shelf for your shoes and other items. Please limit what you bring into the clinic as the bins are not very big.

Grab a pair of slippers then visit the washroom to wash your hands. We ask that you avoid using the toilet if you can go at home. If you need to, let us know so that we can disinfect it after each use.

We will assign you to a station in the clinic where you can choose between an upright or reclining chair. Once you are settled we will feel your pulse and proceed with the acupuncture treatment.

Selectors with Classes and IDs

04

after your treatment


To keep to the schedule and limit the number of people circulating in the clinic, we will take your needles out after about 30-40 minutes. Grab your things from your bin on the clinic-side of the cubbie shelf and leave through the side door. Please drop your slippers in the basket provided outside the clinic once you have put your shoes on.

We disinfect the chair, bolsters, storage bin, slippers, door handles and toilet (if it was used) before the next patient arrives. 

Reuse Existing Components
ToCA appreciates the diversity of human beings and does not discriminate based on income level, race, nationality, body type, sexual orientation, gender identity, language or ability. We recognize that systemic racism is a public health crisis, and we stand with Black Lives Matter. Read ToCA's anti-racism statement here.

our services

We provide high quality, low-cost acupuncture. Our mission is to offer people accessible acupuncture, in support of whatever goals they may have, so it can be used in whichever way works best for them.

We have been glad to find during this pandemic that - as much as we love our needles, and the magical feeling of a quiet and full clinic - there's also a whole lot we can do to support patients who are staying home. We look forward to sharing this with you.

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in clinic


We offer individualized acupuncture treatments from skilled** practitioners in a safe and supportive group setting. We welcome patients from all walks of life, with all kinds of health concerns.

**All of our acupuncturists are registered with CTCMPAO.

Before an in-clinic visit or series of visits, we will meet online to discuss your specific needs, set up a treatment plan, and make sure all patients are fully aware of our new pandemic era procedures.

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online


We have prepared a menu of online appointments to supplement and streamline our in-clinic work.

Online consultations are where we can discuss your health goals, assess your individual situation, and map out a treatment plan. It might include suggestions for home care such as acupressure, breathing exercises or Qi Gong (pronounced 'chee-gung') and using food as medicine. We might also recommend herbal remedies.

Online is also where we will periodically discuss your response to your treatment plan, and whether we need to adjust it.

$30 - $60 sliding scale

you decide what you can afford

our fees

Our sliding scale for in-clinic acupucture visits is $30-$60. There is a one time $30 consultation fee for new patients. There is also a $15 consulatation fee for returning patients when it has been longer than 6 weeks since the last visit.

The sliding scale for Traditional East Asian Medicine (TEAM) Support appointments is $20-$40 for 20 minutes and $40-$60 for 40 minutes.

Treatment receipts, which can be submited for insurance purposes, will be emailed after your treatment.

We do not receive any subsidies or grants. What keeps our clinic open is that patients pay what they can afford for their treatments, and in many cases they share their experience with others. So if you know someone who could benefit from acupuncture, please spread the word!

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contactless payment


We are not accepting cash at the moment and prefer an e-transfer. If this is not possible for you, please let us know when you enter the clinic and you can tap your debit or credit card before your treatment.

please send etransfers to: info@communityacupuncturetoronto.ca

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missed appointments


Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient and impacts the clinic financially. As such, we require 48 hours notice for any cancellations or changes to your appointment.

Patients who provide less than 48 hours notice, or miss their appointment, will be charged a fee as follows: $30 when less than 24 hours before your appointment; $20 if 24-48 hours before your appointment. If you are within the late cancel period, please EMAIL to cancel when possible.

The $30 cancellation fee will also be charged if you are more than 10 minutes late for your appointment and we are unable to see you. 

To reduce transmission of COVID-19 and other contagious diseases, please stay home if you have a fever or chills, a cough or other upper respiratory symtoms, vomiting/diarrhea, or if you are caring for someone who is ill. We do not charge for late cancellations due to COVID-19 concerns but ask that you give us as much warning as you can, so we can assign the appointment to someone else. We also ask that you to wait until you have been symptom free for at least 72 hours before coming back in.

The land on which ToCA operates has for thousands of years been the traditional land of the Huron-Wendat, Haudenosaunee, and Anishinaabe peoples, including the Mississaugas of the Credit First Nation. Today, this meeting place is still home to many Indigenous people from across Turtle Island. The colonial processes by which we came to live on this land were and are deeply unjust, and continue to cause great harm to the original people of this land. We at ToCA endeavour to be accountable to this reality, in ways that go beyond an apology or a written acknowledgement. We also seek to be guided by the traditions around healing that are passed down by Indigenous elders, and to respect the concepts and beliefs about the land and the water which grow and sustain the food and herbs that are used in traditional medicine. We welcome feedback on our efforts.